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Surrey Heath Borough Council – Driving Improvements in Camberley town centre and tackling noise pollution

Camberley has a thriving town centre with lots of new developments testament to its appeal. These include the construction of a new building on The High Street.

The Council received complaints from neighbouring residents that works on this building site were taking place late at night and at weekends meaning they had no respite from the construction noise.

Following these complaints and evidence submitted via photos and videos during October and November 2022 our Environmental Health team have served a Control of Pollution Act 1974 S60 Notice on the construction company, as informal requests to restrict the hours of work were not complied with. This Notice restricts the hours of construction work audible at the site boundary to between 08.00 – 18.00 weekdays, 08.00-13.00 on Saturdays and at no time on Sundays/Bank Holidays.  Two separate Notices were served, one on each of the two named Company Directors, and a copy was attached to the perimeter boarding at the site.

Contravention of the restrictions would be an offence under the above Act and liable to a summary conviction fine, together with a further fine not exceeding £50 for each day the offence continues after conviction. They have 21 days to appeal. 

Cllr Colin Dougan, Portfolio Holder for Environment and Health, SHBC said;  

“Unwanted noise can cause a considerable amount of distress for those experiencing it, including tiredness from lack of sleep and stress.  

“We require construction sites within the borough to be mindful of their location and nearby residents and ensure that their building activities do not cause unwanted noise and disruption late at night and weekends.  

“If you are experiencing unwanted noise please report it to the Council so we can follow up and issue a formal notice if necessary.”

What to do if you are experiencing unwanted noise

Surrey Heath Borough Council’s Environmental Pollution Team receive around 300 complaints every year relating to noise. The most common noise complaints relate to, the playing of loud music/TV, antisocial behaviour, barking dogs, intruder alarms and DIY. 

If you are experiencing unwanted noise you can find out how to manage the situation and report it to us on our website –

SHBC Driving Improvement across the borough   

SHBC’s ‘Driving Improvement’ campaign focuses on improving key aspects of life in Surrey Heath. The Council is engaging with local people and working with partners to tackle anti-social behaviour and fly-tipping across the Borough, and working to protect and enhance the environment, making Surrey Heath an even better place to live.    

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